Updated May 29, 2026
A realistic Raleigh-area guide to tow truck arrival times, dispatch variables, traffic, truck matching, and what callers can do to reduce delays.
Dispatch and ETA Guides
Dispatch and ETA guides from JTOWS explaining what information speeds up tow matching, how arrival estimates work, and what callers should have ready.
-
What Information Dispatch Needs Before Sending a Tow
Updated April 10, 2026A clear checklist for giving tow dispatch the right location, vehicle, safety, and destination information the first time.